FAQ

About the Company

The Plant Good Seed Company, LLC is owned and managed by Quin Shakra and located in Ojai, California. Learn more about the company's mission statement and history on the About page.

The seed company is located in Ojai, California, United States.

You can use our Contact Page, email orders@plantgoodseed.com, or call 805-705-9550. Please use email for the most prompt response. 🙏🏽

The seed company is affiliated with a variety of producers, including Cacia Huff at Feral Farm, Richard Gambino at Topa Vista Farm and Steve Sprinkel at Rancho del Pueblo/Farmer and the Cook. Quin's farm project is called Ivan's Meadow.

Not at this time.

The company illustrator is named Goda Trakumaite and you can visit her website here: https://www.godaswebsite.com

Shipping

Seeds are shipped from Ojai, California, United States.

Most orders ship within three business days. During our peak order season (February through April) or in exceptional circumstances, this length may be prolonged. Please also note: choosing priority mail shipping does not shorten fulfillment times only the speed of shipping once it reaches the post office.

The seed company doesn't have a local pickup option. For local pickup please consider sourcing from one of our stores in the region.

No. We only ship orders to the United States and United States territories.

Returns and Refunds

In the event of a lost order, we will send you replacements free of charge or fully refund the cost of your order. However, orders that are shown as delivered via shipment tracking and claimed as lost will be subject to replacement on a discretionary, case by case basis. Orders returned to us for inaccurate or undeliverable address information will be refunded minus any shipping and handling charge either 1) after the shipment is returned to us; 2) after 30 days of the shipment listing as being returned on tracking. Orders returned to us for inaccurate or undeliverable address information can also be re-shipped to a new address for an additional shipping charge.

We do not accept returns. If you are having issues with germinating our seeds, please reach out to orders@plantgoodseed.com.

Seed Quality

No. We do not carry genetically engineered seeds in our catalog. Every seed variety in the catalog is non-GMO. 

Much of our seed catalog is certified organic by Oregon Tilth. Each seed's organic status is indicated end of the variety description. Our latest organic certificate is publicly available on the web site.

No. We do not carry chemically treated seeds in our catalog. All seeds are untreated.

We believe in the quality of our products, and customer satisfaction is important to us. Please contact usif you are experiencing trouble. 

We sell our seed lots based off of the viability of the seed. If the seed passes germination, we continue to sell it; if it fails, it’s disposed of and should not reach your hands.

The date on the back of our packets not an expiration date – it is a packed for year, and we use our packaging until it is gone. We pack everything by hand in our office, with a blank envelope, and seed safely stored under climate controlled conditions. See more about seed storage and viability on our learn to grow page.

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